Terms and Conditions of Service

 

These Terms govern

• the use of this Application, and,
• any other related Agreement or legal relationship with Dash Logistics Services FZE

in a legally binding way. Capitalised words are defined in the relevant dedicated section of this document.

 

The User must read this document carefully. Usa of the Application and any transaction thereof is not permitted if these conditions are not accepted. Any transaction or use of the platform constitutes acceptance of these terms and conditions. 

Although the entire contractual relationship relating to these Products is entered into solely by Dash and Users, Users acknowledge and agree that, where this Application has been provided to them via the Apple App Store or Google Play Store, Apple or Google may enforce these Terms as a third-party beneficiary.

 

This Application is provided by:

Dash Logistics Services FZE

Business Center,Sharjah Publishing City Free Zone, Sharjah,

United Arab Emirates

Contact email: help@dash-app.co

 

Information about this Application

Dash provides clients with the option to request for a door to door delivery service (pickup and drop off) vai several shipping modes. The user will also have the option to order a “Buy and Pickup service” where the courier can pay for the goods on behalf of the client. Additional services such as assembly, packing, etc. may be offered. 

 

“This Application” refers to

• this website, including its subdomains and any other website through which Dash makes its Service available;

• applications for mobile, tablet and other smart device systems;

• the Application Program Interfaces (API);

• the Service;

• any applications, sample and content files, source code, scripts, instruction sets or software included as part of the Service, as well as any related documentation;

What the User should know at a glance

• Please note that some provisions in these Terms may only apply to certain categories of Users. In particular, certain provisions may only apply to Consumers or to those Users that do not qualify as Consumers. Such limitations are always explicitly mentioned within each affected clause. In the absence of any such mention, clauses apply to all Users.

• Usage of this Application and the Service is age restricted: to access and use this Application and its Service the User must be an adult under applicable law.

How this Application works

Without prejudice to its role as a mere technical intermediary as described above, Dash may provide additional services to either party of such interaction, such as providing packaging, shipping or facilitating dispute resolution.

 

TERMS OF USE

Unless otherwise specified, the terms of use detailed in this section apply generally when using this Application.

Single or additional conditions of use or access may apply in specific scenarios and in such cases are additionally indicated within this document.

By using this Application, Users confirm to meet the following requirements:

• There are no restrictions for Users in terms of being Consumers or Business Users;

• Users must be recognized as adult by applicable law;

• Users aren’t located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist-supporting” country;
• Users aren’t listed on any U.S. Government list of prohibited or restricted parties;

Account registration

To use the Service Users must register or create a User account, providing all required data or information in a complete and truthful manner.

Failure to do so will cause unavailability of the Service.

Users are responsible for keeping their login credentials confidential and safe. For this reason, Users are also required to choose passwords that meet the highest standards of strength permitted by this Application.

By registering, Users agree to be fully responsible for all activities that occur under their username and password.

Users are required to immediately and unambiguously inform Dash via the contact details indicated in this document, if they think their personal information, including but not limited to User accounts, access credentials or personal data, have been violated, unduly disclosed or stolen.

Conditions for account registration

Registration of User accounts on this Application is subject to the conditions outlined below. By registering, Users agree to meet such conditions.

• Accounts registered by bots or any other automated methods are not permitted.

• Unless otherwise specified, each User must register only one account.

• Unless explicitly permitted, a User account may not be shared with other persons.

 

Account termination

Users can terminate their account and stop using the Service at any time by doing the following:

• By directly contacting Dash at the contact details provided in this document.

Account suspension and deletion

Dash reserves the right, at its sole discretion, to suspend or delete at any time and without notice, User accounts which it deems inappropriate, offensive or in violation of these Terms.

The suspension or deletion of User accounts shall not entitle Users to any claims for compensation, damages or reimbursement.

The suspension or deletion of accounts due to causes attributable to the User does not exempt the User from paying any applicable fees or prices.

Content on this Application

Unless where otherwise specified or clearly recognizable, all content available on this Application is owned or provided by Dash or its licensors.

Dash undertakes its utmost effort to ensure that the content provided on this Application infringes no applicable legal provisions or third-party rights. However, it may not always be possible to achieve such a result.

In such cases, without prejudice to any legal prerogatives of Users to enforce their rights, Users are kindly asked to preferably report related complaints using the contact details provided in this document.

Rights regarding content on this Application – All rights reserved

Dash holds and reserves all intellectual property rights for any such content.

Users may not therefore use such content in any way that is not necessary or implicit in the proper use of the Service.

In particular, but without limitation, Users may not copy, download, share (beyond the limits set forth below), modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer/assign to third parties or create derivative works from the content available on this Application, nor allow any third party to do so through the User or their device, even without the User’s knowledge.

Where explicitly stated on this Application, the User may download, copy and/or share some content available through this Application for its sole personal and non-commercial use and provided that the copyright attributions and all the other attributions requested by Dash are correctly implemented.

Any applicable statutory limitation or exception to copyright shall stay unaffected.

Content provided by Users

Dash may allow Users to upload, share or provide their own content to this Application.

By providing content to this Application, Users confirm that they are legally allowed to do so and that they are not infringing any statutory provisions and/or third-party rights.

Rights regarding content provided by Users

Users acknowledge and accept that by providing their own content on this Application they grant Dash a non-exclusive, fully paid-up and royalty-free license to process such content solely for the operation and maintenance of this Application as contractually required.

To the extent permitted by applicable law, Users waive any moral rights in connection with content they provide to this Application.

Users acknowledge, accept and confirm that all content they provide through this Application is provided subject to the same general conditions set forth for content on this Application.

Acceptable use

This Application and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.

Users are solely responsible for making sure that their use of this Application and/or the Service violates no applicable law, regulations or third-party rights.

Therefore, Dash reserves the right to take any appropriate measure to protect its legitimate interests including by denying Users access to this Application or the Service, terminating contracts, reporting any misconduct performed through this Application or the Service to the competent authorities – such as judicial or administrative authorities – whenever Users engage or are suspected to engage in any of the following activities:

• violate laws, regulations and/or these Terms;
• infringe any third-party rights;
• considerably impair Dash’s legitimate interests;
• offend Dash or any third party.

“Tell-a-friend”

This Application gives Users the opportunity to receive advantages if, as a result of their recommendation, any new User purchases a Product offered on this Application.

In order to take advantage of this offer, Users may invite others to purchase the Products on this Application by sending them a tell-a-friend code provided by Dash. Such codes can only be redeemed once.

If upon purchase of the Products on this Application any of the persons invited redeems a tell-a-friend code, the inviting User shall receive the advantage or benefit (such as: a price reduction, an additional service feature, an upgrade etc.) specified on this Application.

Tell-a-friend codes may be limited to specific Products among those offered on this Application.

Dash reserves the right to end the offer at any time at its own discretion.

While no general limitation applies to the number of persons that can be invited, the amount of advantage or benefit that each inviting User can receive, may be limited.

Software license

Any intellectual or industrial property rights, and any other exclusive rights on software or technical applications embedded in or related to this Application are held by Dash and/or its licensors.

Subject to Users’ compliance with and notwithstanding any divergent provision of these Terms, Dash merely grants Users a revocable, non-exclusive, non-sublicensable and non-transferable license to use the software and/or any other technical means embedded in the Service within the scope and for the purposes of this Application and the Service offered.

This license does not grant Users any rights to access, usage or disclosure of the original source code. All techniques, algorithms, and procedures contained in the software and any documentation thereto related is Dash’s or its licensors’ sole property.

All rights and license grants to Users shall immediately terminate upon any termination or expiration of the Agreement.

TERMS AND CONDITIONS OF SALE

General Conditions and use of service 

 

All and any business undertaken, including any advice, information or service provided whether gratuitously or not by Dash is transacted subject to the Conditions hereinafter set out. All other terms and conditions, including any trading conditions of the customer or the use of the customer’s own forms, are hereby excluded. 

Dash may act either as an agent or a principal contractor. Dash acts as a principal contractor where

Dash may outsource to other operators to complete the execution of a regular service, or part of the service, on which the goods are to be carried. 

No rate shall be binding until such rate has been accepted by the customer in writing. Prior to such acceptance, Dash shall be at liberty to revise or withdraw rates. After such acceptance, Dash can only revise its rates or charges in the event that the rate was affected by a system error or in the event of changes occurring in relation to currency exchange rates, third party rates, insurance premiums, any third party charges applicable to the goods or any change in the parameters.

No responsibility whatsoever is accepted by Dash in respect of instructions or descriptions issued verbally until such time as they are confirmed in writing.

The customer warrants that all goods have been properly and sufficiently packed and/or prepared for transit. Dash accepts no liability for loss of or damage to goods caused in transit or in preparation for transit.

No insurance will be effected except upon express instructions given in writing by the customer. The customer expressly instructs Dash to procure insurance, the customer acknowledges that:

• Dash does not arrange insurance on a brokerage basis,
• such insurance will be subject to customary conditions and exclusions of the policies of the insurance company or underwriters taking the risk;
• Dash shall not be under any obligation to effect a separate insurance on each consignment but may declare it on any open or general policy;
• Dash shall in no circumstances incur liability as insurer or insurance broker and, if for any reason the insurers dispute liability, the customer shall have recourse against the insurers only
• The customer undertakes not to tender for transportation any Goods which require temperature control 

Dash will not accept or deal with

• any noxious, dangerous, hazardous or inflammable or explosive goods or any goods likely to cause damage; or
• bullion, coins, precious stones, jewellery, valuables, antiques, pictures, livestock or plants. 
• Alcohol, or cigarette products 
• any restricted goods per country rules and regulations 

Where the customer does not pickup goods or complete payment,  Dash reserves the right to abandon, sell, destroy or otherwise dispose of such goods without notice.

Dash shall not be obliged to arrange for the goods to be carried, stored or handled separately from the goods of other customers.

Dash shall be entitled, at the expense of the customer, to sell or dispose of:

• On 21 days’ notice in writing to the customer or without notice where despite reasonable efforts the customer cannot be traced, 
• After the goods have been held by Dash for 90 days, any goods which in the opinion of Dash cannot be delivered either because they are insufficiently or incorrectly addressed or because they have not been collected or accepted by the consignee for any reason; 
• Without prejudice to Dash rights generally, where Dash exercises its power of sale and/or disposal under this clause, it shall be entitled to deduct any costs of sale/disposal, together with any storage charges and any other unpaid charges from any proceeds of such sale/disposal prior to accounting to the customer for any balance.

Without prejudice to the provisions of Section II, where applicable, Dash shall not be liable to the customer or Owner for loss of or damage to the goods. In no case whatsoever shall any liability of Dash, however arising and notwithstanding that the cause of loss or damage be unexplained, exceed

• the value of the goods, or

In no circumstances whatsoever shall Dash be liable to the customer or Owner for any loss which is or which amounts to:

• loss of profits;
• loss of sales, business or market;
• loss of agreements or contracts;
• loss of anticipated savings;
• loss or use or corruption of software, data or information; or
• loss of or damage to goodwill, whether such losses be direct or indirect, or for any other indirect or consequential loss, however caused.

In the case of loss or damage to the goods which is immediately apparent, notification must be given in writing at the time of delivery;

Dash shall be entitled to delegate the performance of any of its obligations as agents to any of its parent, subsidiary or associated companies, or to any other person, firm or company. The contract between the customer and Dash is made by Dash on its own behalf, and also as agent for and on behalf of such parent, subsidiary, agent, affiliate, or associated company, and such company shall be entitled to the benefit of these Conditions. 

Paid Products

Some of the Products provided on this Application, as part of the Service, are provided on the basis of payment.

The fees, duration and conditions applicable to the purchase of such Products are described below and in the dedicated sections of this Application.

To purchase Products, the User must register or log into this Application.

Product description

Prices, descriptions or availability of Products are outlined in the respective sections of this Application and are subject to change without notice.

While Products on this Application are presented with the greatest accuracy technically possible, representation on this Application through any means (including, as the case may be, graphic material, images, colors, sounds) is for reference only and implies no warranty as to the characteristics of the purchased Product.

The characteristics of the chosen Product will be outlined during the purchasing process.

Purchasing process

Any steps taken from choosing a Product to order submission form part of the purchasing process.

The purchasing process includes these steps:

• Users must choose the desired Product and verify their purchase selection.
• After having reviewed the information displayed in the purchase selection, Users may place the order by submitting it.

Order submission

When the User submits an order, the following applies:

• Each order submitted constitutes an offer to purchase. The submission of the order creates for the User the obligation to pay the price, taxes and possible further fees and expenses, as specified on the order page.
• In case the purchased Product requires active input from the User, such as the provision of personal information or data, specifications or special wishes, the order submission creates an obligation for the User to cooperate accordingly.
• Upon submission of the order, Users will receive a receipt. Unless stated otherwise in the relevant communication, the aforementioned receipt merely indicates reception of the order and does not constitute acceptance of the order.

Order acceptance

• Unless the order receipt expressly includes the acceptance of the order, in which case the contract is therefore then entered into, the purchase contract is entered into at the moment the User receives the communication of order acceptance.
• Subject to availability and to Dash’s discretion, the order shall be accepted without undue delay.
• If the order is not accepted, Dash shall issue a refund.

The rejection of an order shall not entitle the User to bring any claim against Dash, including compensation for damages.

All notifications related to the described purchasing process shall be sent to the email address provided by the User for such purposes.

 

Service Execution 

Dash may outsource services to other third pirates for execution 

• Dash is not liable for any damage to the product during execution 
• Dash does not commit to the “Speed of Delivery” and orders may be delivered at any point during a 7 day period. The period mentioned on the app is a pure promise to try rather than a commitment from Dash 
• For Buy orders – Dash does not accept return of the goods. 
• For Buy orders – the customer is required to pay the amount, and Dash has no responsibility on what the customer wishes to do with the goods (i.e return). 
• Dash has no responsibility on the service level offered through the application. 

Prices

Users are informed during the purchasing process and before order submission, about any fees, taxes and costs (including, if any, delivery costs) that they will be charged.

Prices on this Application are displayed:

• either exclusive or inclusive of any applicable fees, taxes and costs, depending on the section the User is browsing.

Offers and discounts

Dash may offer discounts or provide special offers for the purchase of Products. Any such offer or discount shall always be subject to the eligibility criteria and the terms and conditions set out in the corresponding section of this Application.

Offers and discounts are always granted at Dash’s sole discretion.

Repeated or recurring offers or discounts create no claim/title or right that Users may enforce in the future.

Depending on the case, discounts or offers shall be valid for a limited time only or while stocks last. If an offer or discount is limited by time, the time indications refer to the time zone of Dash, as indicated in Dash’s location details in this document, unless otherwise specified.

Coupons

Offers or discounts can be based on Coupons.

If breach of the conditions applicable to Coupons occurs, Dash can legitimately refuse to fulfill its contractual obligations and expressly reserves the right to take appropriate legal action to protect its rights and interests.

Notwithstanding the provisions below, any additional or diverging rules applicable to using the Coupon displayed in the corresponding information page or on the Coupon itself shall always prevail.

Unless otherwise stated, these rules apply to the use of Coupons:

• Each Coupon is only valid when used in the manner and within the timeframe specified on the website and/or the Coupon;
• A Coupon may only be applied, in its entirety, at the actual time of purchase – partial use is not permitted;
• Unless otherwise stated, single-use Coupons may only be used once per purchase and therefore may only be applied a single time even in cases involving installment-based purchases;
• A Coupon cannot be applied cumulatively;
• The Coupon must be redeemed exclusively within the time specified in the offer. After this period, the Coupon will automatically expire, precluding any possibility for the User to claim the relevant rights, including cash-out;
• The User is not entitled to any credit/refund/compensation if there is a difference between the value of the Coupon and the redeemed value;
• The Coupon is intended solely for non–commercial use. Any reproduction, counterfeiting and commercial trade of the Coupon is strictly forbidden, along with any illegal activity related to the purchase and/or use of the Coupon.

Methods of payment

Information related to accepted payment methods are made available during the purchasing process.

Some payment methods may only be available subject to additional conditions or fees. In such cases related information can be found in the dedicated section of this Application.

Payment methods marked accordingly are managed directly by Dash. In this case, Dash collects and stores the data necessary for the processing of payments and for fulfilling any legal obligation related to them. The User may read the privacy policy of this Application to learn more about the data processing and Users’ rights regarding their data.

Other payment methods – if any – are independently provided by third-party services. In such cases this Application collects no payment information – such as credit card details – but only receives a notification from the relevant third-party provider once the payment has been successfully completed.

If payment through the available methods fail, Dash shall be under no obligation to fulfil the purchase order. Any possible costs or fees resulting from the failed or refused payment shall be borne by the User.

 

Authorization for future PayPal payment

If Users authorize the PayPal feature which allows future purchases, this Application will store an identification code linked to the Users’ PayPal account. This will authorize this Application to automatically process payments for future purchases or recurring installments of past purchases.

This authorization can be revoked at any time, either by contacting Dash or by changing the user settings offered by PayPal.

Purchase via app store

This Application or specific Products available for sale on this Application must be purchased via a third-party app store. To access such purchases, Users must follow the instructions provided on the relevant online store (such as “Apple App Store” or “Google Play”), which may vary depending on the particular device in use.

Unless otherwise specified, purchases done via third-party online stores are also subject to such third-parties’ terms and conditions, which, in case of any inconsistency or conflict, shall always prevail upon these Terms.

Users purchasing through such third-party online stores must therefore read such terms and conditions of sale carefully and accept them.

Retention of Product Dashship

Until payment of the total purchase price is received by Dash, any Products ordered shall not become the User’s property.

Retention of usage rights

Users do not acquire any rights to use the purchased Product until the total purchase price is received by Dash.

Delivery

Deliveries are made to the address indicated by the User and in the manner specified in the order summary.

Upon delivery, Users must verify the content of the delivery and report anomalies without undue delay, using the contact details provided in this document or as described in the delivery note. Users may refuse to accept the parcel if visibly damaged.

Goods are delivered to the countries or territories specified in the relevant section of this Application.

Delivery times are specified on this Application or during the purchasing process.

Failed delivery

Dash cannot be held responsible for delivery errors due to inaccuracies or incompleteness in the execution of the purchase order by the User, nor for any damages or delays after handover to the carrier if the latter is arranged by the User.

If the goods are not received or collected at the time or within the deadline specified, the goods will be returned to Dash, who will contact the User to schedule a second delivery attempt or to agree on the future course of action.

Unless otherwise agreed, any delivery attempt starting from the second shall be at the User’s expense.

Delivery subject to conditions

The delivery of certain Products, such as alcoholic beverages, restricted content or the like, may be subject to further conditions under applicable law, the Terms or any other related document.

Upon delivery of such Products, Users may be required to provide evidence or declare that such conditions – e.g. being considered an adult under applicable law – are met.

In such situations, failure to meet the conditions set forth by law or contract may make it impossible to deliver the Products.

Performance of services

The purchased service shall be performed or made available within the timeframe specified on this Application or as communicated before the order submission.

Liability and indemnification

Limitation of liability for User activities on this Application

Users acknowledge and accept that Dash merely provides Users with the technical infrastructure and features incorporated in this Application.

Dash does not intermediate, moderate, promote or intervene in interactions, agreements or transactions between Users and therefore bears no liability for any such interactions among Users, including the performance of any Users’ obligations.

Users, in particular, acknowledge and accept that Dash is not involved in sales and purchases by Users qualifying respectively as Sellers or Buyers over this Application.

This means that Sellers and Buyers are solely liable for respectively offering and purchasing through this Application and for the obligations resulting thereof.

In particular, Dash shall bear no liability for:

• any pre-contractual statement, claim or description of the Products offered through/via this Application;
• the existence of any applicable license, authorization, qualification or other official permit allowing Sellers to offer specific goods or services, as may be required by applicable law;
• the Buyers’ eligibility (e.g. in terms of age, solvency etc.) for purchase according to applicable law;
• any obligation stipulated by Users over this Application, including but not limited to product guarantees and product safety;
• any claim based on partial, incorrect or failed performance of binding agreements entered into on this Application.

Limitation of liability

Nothing in these Terms excludes, restricts or modifies any guarantee, condition, warranty, right or remedy which the User may have under the Competition and Consumer Act or any similar State and Territory legislation and which cannot be excluded, restricted or modified (non-excludable right). To the fullest extent permitted by law, our liability to the User, including liability for a breach of a non-excludable right and liability which is not otherwise excluded under these Terms of Use, is limited, at Dash’s sole discretion, to the re-performance of the services or the payment of the cost of having the services supplied again.

 

Limitations of liability

To the maximum extent permitted by applicable law, in no event shall Dash, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for

• any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service; and
• any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Service or User account or the information contained therein;
• any errors, mistakes, or inaccuracies of content;
• personal injury or property damage, of any nature whatsoever, resulting from User access to or use of the Service;
• any unauthorized access to or use of Dash’s secure servers and/or any and all personal information stored therein;
• any interruption or cessation of transmission to or from the Service;
• any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service;
• any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or
• the defamatory, offensive, or illegal conduct of any User or third party. In no event shall Dash, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount paid by User to Dash hereunder in the preceding 12 months, or the period of duration of this agreement between Dash and User, whichever is shorter.

This limitation of liability section shall apply to the fullest extent permitted by law in the applicable jurisdiction whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if company has been advised of the possibility of such damage.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore the above limitations or exclusions may not apply to User. The terms give User specific legal rights, and User may also have other rights which vary from jurisdiction to jurisdiction. The disclaimers, exclusions, and limitations of liability under the terms shall not apply to the extent prohibited by applicable law.

Indemnification

The User agrees to defend, indemnify and hold Dash and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees harmless from and against any and all claims or demands, damages, obligations, losses, liabilities, costs or debt, and expenses, including, but not limited to, legal fees and expenses, arising from

• User’s use of and access to the Service, including any data or content transmitted or received by User;
• User’s violation of these terms, including, but not limited to, User’s breach of any of the representations and warranties set forth in these terms;
• User’s violation of any third-party rights, including, but not limited to, any right of privacy or intellectual property rights;
• User’s violation of any statutory law, rule, or regulation;
• any content that is submitted from User’s account, including third party access with User’s unique username, password or other security measure, if applicable, including, but not limited to, misleading, false, or inaccurate information;
• User’s wilful misconduct; or
• statutory provision by User or its affiliates, officers, directors, agents, co-branders, partners, suppliers and employees to the extent allowed by applicable law.

No Waiver

Dash’s failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.

Service interruption

To ensure the best possible service level, Dash reserves the right to interrupt the Service for maintenance, system updates or any other changes, informing the Users appropriately.

Within the limits of law, Dash may also decide to suspend or terminate the Service altogether. If the Service is terminated, Dash will cooperate with Users to enable them to withdraw Personal Data or information in accordance with applicable law.

Additionally, the Service might not be available due to reasons outside Dash’s reasonable control, such as “force majeure” (eg. labor actions, infrastructural breakdowns or blackouts etc).

Service reselling

Users may not reproduce, duplicate, copy, sell, resell or exploit any portion of this Application and of its Service without Dash’s express prior written permission, granted either directly or through a legitimate reselling programme.

Privacy policy

To learn more about the use of their Personal Data, Users may refer to the privacy policy of this Application.

Intellectual property rights

Without prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to this Application are the exclusive property of Dash or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property.

All trademarks — nominal or figurative — and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with this Application are, and remain, the exclusive property of Dash or its licensors and are subject to the protection granted by applicable laws or international treaties related to intellectual property.

Changes to these Terms

Dash reserves the right to amend or otherwise modify these Terms at any time without prior or post notice. 

The continued use of the Service will signify the User’s acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service. Failure to accept the revised Terms, may entitle either party to terminate the Agreement.

The applicable previous version will govern the relationship prior to the User’s acceptance. The User can obtain any previous version from Dash.

If required by applicable law, Dash will specify the date by which the modified Terms will enter into force.

Assignment of contract

Dash reserves the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these Terms, taking the User’s legitimate interests into account. Provisions regarding changes of these Terms will apply accordingly.

Users may not assign or transfer their rights or obligations under these Terms in any way, without the written permission of Dash.

Contacts

All communications relating to the use of this Application must be sent using the contact information stated in this document.

Severability

Should any provision of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

Governing law

These Terms are governed by the law of the place where Dash is based, as disclosed in the relevant section of this document, without regard to conflict of laws principles.

 

Venue of jurisdiction

The exclusive competence to decide on any controversy resulting from or connected to these Terms lies with the courts of the place where Dash is based, as displayed in the relevant section of this document.

Dispute resolution

Amicable dispute resolution

Users may bring any disputes to Dash who will try to resolve them amicably.

While Users’ right to take legal action shall always remain unaffected, in the event of any controversy regarding the use of this Application or the Service, Users are kindly asked to contact Dash at the contact details provided in this document.

The User may submit the complaint including a brief description and if applicable, the details of the related order, purchase, or account, to Dash’s email address specified in this document.

Dash will process the complaint without undue delay and within 21 days of receiving it.

Amicable resolution of disputes between Users

Users may bring disputes with other Users resulting from their interaction via this Application to Dash, who will then try to mediate the conflict in order to achieve an amicable solution. While Users’ right to take legal action shall always remain unaffected, if any such controversy between Users should arise in connection with using this Application or the Service, Users are kindly asked to contact Dash at the contact details provided in this document.

Definitions and legal references

This Application (or this Application)

The property that enables the provision of the Service.

Agreement

Any legally binding or contractual relationship between Dash and the User, governed by these Terms.

Business User

Any User that does not qualify as a Consumer.

Coupon

Any code or voucher, in print or electronic form, which allows the User to purchase the Product at a discounted price.

Dash (or We) or a Dash parent company, affiliate, or service provider

Indicates the natural person(s) or legal entity that provides this Application and/or the Service to Users.

Product

A good or service available for purchase through this Application, such as e.g. physical goods, digital files, software, booking services etc.

The sale of Products may be part of the Service.

Service

The service provided by this Application as described in these Terms and on this Application.

Terms

All provisions applicable to the use of this Application and/or the Service as described in this document, including any other related documents or agreements, and as updated from time to time.

User (or You)

Indicates any natural person or legal entity using this Application.

Virtual Currency

A non-monetary asset by which Users may purchase specific Products offered on this Application under the conditions specified by Dash. Such assets can be manifested by codes, tokens, digital images etc.